Billing
Credits & Pricing
How billing works on OpenCloud — credits, pricing, payment methods, and how charges are calculated.
Credits & Pricing
Navigate to Billing to manage credits and top-up.
How Credits Work
OpenCloud uses a credit-based billing system:
- Add credits to your account (1 credit = 1 VND)
- Deploy applications and resources
- Credits are deducted automatically each billing cycle based on active services
Pricing factors: CPU, Memory, Storage, and Networking.
Example costs:
| Service | Plan | Monthly Cost |
|---|---|---|
| n8n | Micro | ~$3/month |
| OpenClaw | Mini | ~$5/month |
| PostgreSQL | Nano | ~$2/month |
| Redis | Micro | ~$3/month |
| 9Router | Addon | ~$0.50/month |
| AI GuardRails | Addon | ~$1/month |
Add Credits
Navigate to Billing to top up.
Payment methods:
- Bank Transfer (SePay) — Vietnamese bank accounts
- Online Payment (OnePay) — Instant processing
- Go to Billing
- Click Add Credits
- Enter the amount (VND)
- Apply a voucher code if you have one
- Choose your payment method
- Complete the payment
- Credits are added to your account
Bank transfers may take a few minutes to process. Online payments are instant.
Check Balance
Your credit balance is visible on:
- The Dashboard home page
- The Billing section
Transaction history is available in the Billing section.
Low Credit Warnings
OpenCloud sends alerts as your balance gets low:
| Stage | When | What Happens |
|---|---|---|
| Warning | 72 hours before credits run out | Email + in-app notification |
| Urgent | 24 hours before credits run out | Follow-up notification |
| Insufficient | Credits reach 0 | Services may be suspended |
| 7-day follow-up | 7 days after zero balance | Reminder notification |
| 30-day follow-up | 30 days after zero balance | Final warning |
Extended zero credit balance may result in your services being stopped. Add credits promptly to avoid disruption.